Booking Terms and Cancellation Policy
1] Our Transport Service License Number: PSL – 0255953.
2] Quotes are valid for until 1 Month, prior to start of the tour.
3] If the Quotes are under 1 month of start of the tour – please email us for confirmation.
4] No cancellation charges if cancelled 1 month prior to starting of the confirmed tour.
5] $500 NZD fixed charges once booked under 1 Month and before 2 weeks of starting of tour. Non-refundable and 100% chargeable under 2 weeks of start of the transfers.
One month before starts of tour free cancellation except black out dates, Xmas period and new year bookings.
6] All amendments are FOC outside 1 Month period of starting of the tour.
6] For all monthly account agents – payment date is first week of each month for the last month.
7] All quotes are inclusive of driver’s wages, accommodations and their meals.
8] All quotes are inclusive of complete vehicle running costs and insurance of vehicle.
9] All transfers are carried out through NZTA approved guidelines and ‘P’ endorsed drivers only and our all vehicles are PSV (Passenger Service Vehicle) and we have full cover for Liability insurance for our services.
10] Any tips to driver are excluded and on guest discretion.
11] In event of emergency we may cancel, change the course of travel anytime, which will be completely on our discretion.
12] No food is allowed to be consumed in our vehicles and clients must comply with this policy.
13] Cleaning fees of $200 NZD will be applicable if our vehicles get dirty due to client’s spillage or eating food inside.
14] For all monthly account holders – child seats are FOC – no charges / normally $60 NZD for entire hire.
For other general terms and conditions please email us and we will provide more details accordingly